The year was focused on following the investment plan for IAM’s sanitation companies, carrying out projects for improving customer attention and consolidating its financial policy. It is relevant to note that an important step was taken in 2010 in meeting the commitment of reaching 100% coverage for sewage services in Greater Santiago. In March, the Clean Urban Mapocho project was inaugurated which, following two year’s work, enabled us to raise the treatment of sewage to 86% and to decontaminate the river in its urban section, thus granting broad sanitation, economic, tourist and environmental benefits, and which established an important landmark in the country’s environmental history.
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